Responsible Gaming

Sawspin Casino is committed to promoting a safer and more informed approach to online gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Take time to understand the risks, set limits that suit your circumstances and only play with money you can afford to lose.

Sawspin Casino operates under a licence issued by the Curaçao Gaming Control Board (GC), providing a regulatory framework for fair play and the security of player accounts.

Gambling should remain entertainment

Online casino games are based on chance, and outcomes cannot be predicted or controlled. A win is never guaranteed, regardless of previous results, the amount wagered or the time spent playing. Past losses do not make a future win more likely, and a series of wins does not mean that a loss is due. Avoid chasing results and remember that every wager carries a risk of loss.

Before you play, consider whether gambling fits comfortably within your budget and lifestyle. Set aside only an amount you can afford to lose after essential costs such as housing, food, bills, transport and other commitments have been covered. Do not use borrowed money, credit intended for necessities or funds set aside for important expenses to gamble.

Decide how much time and money you are comfortable spending before starting.
Keep gambling separate from household and essential living expenses.
Do not gamble when upset, stressed, tired, intoxicated or under the influence of substances.
Take regular breaks and avoid playing for longer than planned.
Never borrow money or sell possessions to fund gambling.
Do not treat gambling as an investment or a way to recover losses.
Remember that you can stop playing at any time.

Responsible gambling is also about protecting your privacy and security. Keep your account credentials private, use secure devices and monitor account activity. If another person has access to your account or payment method, contact the relevant support team through the available channel before continuing to play.

Tools to help you stay in control

Planning your play in advance can make it easier to stay within your chosen boundaries. Depending on the features available on your account, you may be able to use tools such as deposit limits, wager or loss limits, session reminders, time-outs or account self-exclusion. These tools are intended to support informed decisions, but they work best when selected before gambling begins.

Deposit and spending limits

A deposit limit can restrict the amount added to your account over a selected period. Choose an amount based on your personal budget rather than on the amount you hope to win. If a limit is available, consider setting it before making a deposit. Do not increase a limit simply because you have reached it or experienced a loss.

Time reminders and breaks

Time can pass quickly during online play. Use available reminders to check how long you have been active, and leave the site when your planned session ends. A short break can help you reassess your decisions. If you find it difficult to stop after a break, consider using a longer time-out or self-exclusion option.

Time-out and self-exclusion

A time-out is a temporary break from gambling. Self-exclusion is a stronger restriction intended for people who want to stop gambling for a longer period. During self-exclusion, access to relevant gambling services may be restricted in accordance with the applicable process. Read the available information carefully before selecting an option, and do not attempt to avoid a restriction by opening or using another account.

If you would like to use a safer gambling feature, check the responsible gaming or account settings area, or contact Sawspin Casino through the support channel available on the website. We will explain the options that may be available and any steps required. Features, time periods and account effects may vary, so make sure you understand the terms before confirming a request.

Recognising signs of gambling harm

Gambling can become difficult to control for some people. A concern does not need to involve a particular amount of money or a particular frequency of play. If gambling is affecting your finances, relationships, work, study, health or sense of wellbeing, it is worth taking a break and seeking support.

Spending more time or money gambling than you intended.
Trying to win back money after a loss or feeling unable to stop.
Increasing the amount wagered to achieve the same excitement.
Hiding gambling activity, losses or account transactions from others.
Borrowing money, missing payments or selling belongings because of gambling.
Feeling anxious, irritable, guilty or preoccupied when not gambling.
Neglecting work, study, family, friends, sleep or other responsibilities.
Returning to gambling after deciding to stop or take a break.
Using gambling to escape problems, loneliness, stress or low mood.

If any of these signs feel familiar, stop playing and speak with someone you trust. You can also seek confidential advice from an Australian gambling support service or a qualified health professional. Support is available for people who gamble and for family members, friends and others affected by gambling. If you feel in immediate danger or are thinking about harming yourself, contact emergency services or an appropriate crisis support service without delay.

You do not need to wait until a problem becomes serious before asking for help. An early conversation can help you understand your options, review your finances and make a practical plan. Consider allowing a trusted person to help manage access to money, block gambling-related content or support you while you take a break.

Our approach to safer gambling

Sawspin Casino aims to provide clear information so players can make informed choices. Account activity, identity and age checks, payment information and other controls may be used in accordance with applicable requirements and the site’s terms. We may ask questions or take steps where activity raises concerns about safety, account ownership, affordability or compliance.

We do not encourage players to chase losses, gamble beyond their means or continue playing after asking for a break. Promotional messages and account communications should be considered carefully and should never be used as a reason to gamble. If you have chosen a restriction or self-exclusion, follow the instructions provided and do not try to work around it.

You are responsible for providing accurate information, protecting your account and using the available safer gambling tools appropriately. If you share a device with another person, use suitable security settings and ensure that children and other unauthorised people cannot access gambling services. Online gambling services are intended for adults who meet the applicable age and eligibility requirements.

For questions about responsible gaming, account restrictions or available support options, use the contact or help facility displayed on the Sawspin Casino website. No website information can replace personalised financial, medical or professional advice. If gambling is causing harm, seek independent support as soon as possible.