Sawspin Casino Terms & Conditions

These Terms & Conditions explain the rules that apply to your use of Sawspin Casino, including our website, services, games and related features. Please read them carefully before registering or using an account. By accessing Sawspin Casino, you confirm that you understand and agree to these terms, together with any additional rules displayed for particular games, promotions or services.

Sawspin Casino operates under a licence issued by the Curaçao Gaming Control Board (GC), providing a regulatory framework for fair play and the security of player accounts.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Sawspin Casino. They apply to your access to and use of the website, account facilities, casino games, payment functions, promotional features and any other services made available through the site. References to “Sawspin Casino”, “we”, “us” or “our” mean the relevant operator of the service. References to “you” or “your” mean the person using the website or holding an account.

You should review these terms before using the service and each time they are updated. We may amend, replace or update these terms where reasonably necessary, including to reflect changes to the service, applicable requirements, security processes or operational arrangements. The current version published on the website will apply from the date stated or, where no date is stated, from publication. If you do not agree with an amendment, you must stop using the service and follow any available account closure process.

You are responsible for ensuring that your use of Sawspin Casino is lawful in Australia and in the Australian state or territory where you are located. Gambling laws and product availability may vary by location. You must not access or use the service where doing so would breach applicable law, restrictions or regulatory requirements. Sawspin Casino may limit or refuse access to particular games, functions or services based on location, account status, verification results or other legitimate operational reasons.

Eligibility and account registration

You must be at least 18 years old and legally permitted to participate in online gambling where you are located.
You must provide information that is accurate, current and complete when creating an account or responding to a verification request.
You may hold only one personal account unless we expressly approve an alternative arrangement in writing.
An account must be used only by the person whose name and details are registered on that account.
You must keep your login details confidential and notify us promptly if you believe your account has been accessed without permission.
You must not create an account on behalf of another person, use another person’s payment method without proper authority, or allow another person to use your account.

We may ask you to confirm your age, identity, address, source of funds or other information before allowing continued access, processing a transaction or completing a withdrawal. Verification may be required at registration, during account use or at any later stage where appropriate. If requested information is not supplied, is inaccurate or cannot be verified, we may restrict, suspend or close the account in accordance with applicable requirements.

2. Account use, funds and transactions

You are responsible for all activity carried out through your account unless you have promptly reported unauthorised access and we determine that an error or security issue occurred. You must take reasonable steps to protect your password, devices and account information. Do not share passwords, save login details on a public device or attempt to bypass security controls.

Funds added to your account must come from a payment method that you are authorised to use. You must not use Sawspin Casino for unlawful purposes, money laundering, fraud, chargeback abuse, the movement of funds for another person or any activity that could harm the service or its users. We may conduct checks and may delay, reject or reverse a transaction where this is necessary for security, verification, fraud prevention or legal compliance.

You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and gambling outcomes are uncertain. You remain responsible for reviewing the amount entered before confirming a transaction. Available payment options, minimum or maximum transaction amounts, processing conditions and any applicable fees will be shown through the relevant payment or account interface. These details may change and may differ between methods.

Withdrawal requests may be subject to account verification, payment checks, game rules, transaction review and any conditions clearly displayed when the request is made. Withdrawals will generally be directed to an eligible method associated with you, subject to payment-provider capabilities and applicable requirements. We may ask for further information before releasing funds. If an account is closed, any remaining balance will be handled after relevant checks, subject to legal obligations and any valid claims or costs.

Prohibited conduct

Using software, scripts, automated tools, bots or other methods designed to interfere with normal play or website operation.
Exploiting an error, malfunction, vulnerability or unclear feature instead of reporting it.
Using stolen, fraudulent or unauthorised payment details.
Attempting to manipulate game results, promotions, account balances or other users.
Creating multiple accounts to obtain an improper advantage or evade an account restriction.
Harassing staff, providers or other users, or submitting false, abusive or misleading information.

Where we reasonably believe that prohibited conduct, fraud, an account breach or unlawful activity has occurred, we may investigate and take appropriate action. This may include cancelling affected transactions, withholding an improper benefit, restricting access, suspending play or closing an account. Any action will be considered in light of applicable law and relevant evidence.

3. Games, promotions and website information

Games are provided for entertainment and involve risk. Game instructions, paytables, features, rules and results may be displayed before or during play. You are responsible for checking the information for the game you choose. Unless a game-specific rule says otherwise, a confirmed result recorded by the relevant game or system will be treated as the result of that play. If a technical interruption occurs, we may review the event and restore or correct account records where reasonably necessary.

Promotions, competitions, rewards and offers may have separate terms. Those terms may include eligibility requirements, participation steps, expiry conditions, wagering or play requirements, restrictions on eligible games, limits, account conditions and rules about misuse. You should read the applicable promotion terms before opting in or using an offer. If promotion terms conflict with these general terms, the specific promotion terms will apply to the extent of the inconsistency.

We may change, suspend or withdraw a game, feature, promotion or payment method where reasonably required. We may correct obvious errors in displayed information, including an error relating to a price, balance, game description or promotional message. If an error affects your account or a transaction, we may take reasonable steps to correct the position and will consider any applicable legal obligations.

The website and its content are provided on an ongoing basis, but availability cannot be guaranteed at all times. Maintenance, internet problems, device issues, third-party failures, cyber incidents or events outside reasonable control may affect access. You are responsible for using suitable equipment, software and an internet connection, and for keeping your device protected.

Intellectual property and permitted use

Content on Sawspin Casino, including text, graphics, logos, software, layout and game materials, may be protected by intellectual property rights. You may use the website for personal, lawful purposes only. You must not copy, publish, modify, distribute, reverse engineer, frame, commercially exploit or interfere with website content or systems unless permitted by law or expressly authorised by us.

4. Responsible gambling, privacy and legal matters

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and do not gamble with money needed for living expenses. Avoid chasing losses, take regular breaks and do not gamble when affected by alcohol, medication, stress or other factors that may affect your judgement.

Account tools or support options may be available to help you manage your gambling. These may include deposit controls, time reminders, activity information, temporary breaks or account closure. If gambling is no longer enjoyable or is affecting your wellbeing, finances or relationships, stop playing and seek support from an appropriate Australian gambling support service or health professional. If you ask us to close or restrict your account, we may apply the request in accordance with our procedures and will not encourage you to resume play while a restriction is active.

Personal information is handled in accordance with the Sawspin Casino Privacy Policy. We may collect and use information needed to provide the service, manage accounts, process transactions, verify identity and age, prevent fraud, meet legal obligations, improve the website and communicate with you where permitted. You should read the Privacy Policy for information about collection, use, disclosure, storage and your available privacy rights.

We may suspend or close an account where there is a security concern, suspected breach of these terms, failed verification, inactivity, legal requirement, responsible gambling concern or another valid operational reason. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, investigations, confidentiality, intellectual property or responsible use of the service.

To the extent permitted by law, we are not responsible for loss caused by events outside reasonable control, unauthorised access resulting from your failure to protect account details, incompatible equipment, interruptions to telecommunications or third-party services, or your breach of these terms. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.

If you have a question, complaint or concern about your account or the service, use the contact or support channels made available on the website. We may ask for information needed to identify you and investigate the matter. Complaints should be raised promptly, with relevant details and supporting information where available, so they can be reviewed fairly.

These terms are intended to operate consistently with applicable Australian law. If any part is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. A failure to enforce a provision immediately does not mean that provision has been waived. The version of these Terms & Conditions published on the website is the version that applies to your use of the service at the relevant time.